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How Does It Work
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General

24

What Are Your Minimum Order Quantities?
What Is Your Monthly Order Capacity?
What Are Tech Packs And Why Are They Required?
Can I Provide My Own Tech Packs, Patterns & Samples?
Can You Create Tech Packs For Me?
Do I Need To Provide Garment Measurements?
What Products Do You Not Make?
What categories do you specialise in?
What Is Full Package Manufacturing?
Can I Order Samples Before Ordering in Bulk?
Do You Have Existing Patterns Or Designs That I Can Use?
Do You Offer Ready-Made Clothing?
Do You Offer Dropshipping?
Do You Accept CMT(Cut, make trim) Orders?
Do you send fabric or material samples?
Are you guys able to create designs for me?
What if I don’t like the samples you send me?
Am I able to end our partnership if I am not satisfied with the samples?
How much do you charge for samples?
Are my designs protected?
Would you keep the designs so that I can order more in the future?
What happens if I receive defective items?
What are the benefits of using you guys vs doing this on my own?
How Does Our Pricing Works?

Getting Started

4

Do I Need To Be Trained In Fashion To Start A Clothing Brand?
What If I Don’t Have A Logo, Design Or Artwork?
How does the process work?
What do I need to prepare to start?

Lead Times

8

What is the lead time for the entire process?
What are the lead times for each process?
When does the lead time for sample and production start?
What are the lead times for reorders?
What is the lead time for fabric production?
What are the lead times for custom notions?
Common issues with timelines to be aware of
Can we do rush orders?

Resources & Guides

1

How To Measure A Garment

Shipping & Returns

10

What are incoterms?
What Incoterms you offer?
Sample Refund Policy
Shipping Costs
Export & Import Clearance
Can You Ship To My Country?
Shipping Insurance
Returns & Refunds
Shipping Lead Time
Tracking links for air and sea shipments

Manufacturing

16

What is the quality control process?
Is your factory ethical?
Do you work with third party suppliers?
Do you allow factory visits?
Do you provide custom wash, dyeing and other treatments?
Do you provide tie-dye services?
What is pattern development?
What is grading?
Do you provide size grading for all sizes?
What is a garment measurement chart and is it different from a size chart?
Can I get samples made for every size?
Do you preshrink the garments?
Why is there a slight colour difference of the same fabrics in different batches/orders?
Is it possible for all the different fabrics to have the same colours?
Is it possible for my designs to be made in specific colours?
What is the garment sampling process

Printing

11

General Printing Information
Colour system used for manufacturing, printing, dyeing
What Kind of Printing Options Do You Offer?
Can I Provide My Own Garments For Printing?
How Many Colours Can I Use On My Artwork?
Do We Use A White Under Base For Printing?
What Printing Method Do You Use For All-Over Prints?
What Inks Do We Use For Screen Printing?
What Inks Do We Use For Digital Printing or Direct To Garment Printing?
Can Embroidery Be Done On The Printed Part Of The Garment?
Can rib collars be printed?

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Resources & Guides

How To Measure A Garment

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