The following terms and conditions (the "Agreement") govern all use of the www.brydenapparel.com website.
BRYDEN PTE. LTD. provides this website as a service to its customers.
Please read the following terms of service (“Terms”) as they govern your use of our site.
Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes.
Any use of our site at any time constitutes full acceptance of our service Terms.
02 Description of Service & Products
BRYDEN provides customers the ability to create their own customised and self-designed products for their brands.
All products listed on sites are represented as accurately as possible by photography and copy.
Our production selection is continuously updated so that we can provide the best options combined with the best features and thus, we reserve the right to amend any specification of the production, photos, prices, packaging and other related services at any time without prior notice.
When order, we will require you to have a look at the product description and designs of the order before confirming the order with our company representatives.
We are not able to guarantee that colours and details in the website images are 100% accurate representations and sizes might be in some cases be approximate.
03 Usage Restrictions
All of the content that appears on the BRYDEN web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by BRYDEN.
The entire content of the BRYDEN web site is copyrighted as a collective work under the Republic of Singapore copyright laws. BRYDEN grants you a limited license to access and make personal use of the content on this website. Content of the BRYDEN website is intended solely for the personal, noncommercial use by the users of our Site.
You must not: 1. Modify copies of any materials from this site.
2. Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
3. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
04 Intellectual Property Rights
All content (information, images, pictures, data, text, photographs, graphics, messages, or other materials), hereinafter "Content", that you post, submit, upload, display, sell or use, hereinafter "post", using our Services is your content. We don’t make any claim(s) to it. That includes anything you post using our Services (like your Content, images, shop name, your customer reviews, comments, videos, usernames, etc.).
A. Responsibility for the Content You understand that you are solely responsible for the Content that you post on or through the Service. You represent that you have all necessary rights to the Content and that you’re not infringing or violating any third party’s rights by posting it or using it on your Products sold, manufactured, or warehoused by BRYDEN.
B. Permission to Use the Content By using our services BRYDEN agrees that your content will remain yours. This means that we will never use your Content without your expressed permission.
C. Rights You Grant BRYDEN By approving the posting your Content, you grant BRYDEN a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services and to promote BRYDEN or the Services in general, in any formats and through any channels, including across any BRYDEN services, third-party website, advertising medium and/or social media.
D. Reporting Unauthorised Content BRYDEN respects intellectual property rights and follows intellectual property laws. We are committed to following appropriate legal procedures to remove infringing content from the Service(s).
E. Intellectual Property BRYDEN respects your work and empowers you to express your voice and ideas. We ask that you respect the work and creative rights of others. You need to either own the Content you post to BRYDEN , or have the express authority to post it. Content must comply with right of publicity, trademark and copyright laws, and all other applicable state and federal laws.
F. Trademarks and Infringement of Intellectual Property In events where we receive proper notice of intellectual property infringement, BRYDEN strives to respond quickly by removing, blocking, or disabling access to the allegedly infringing material. When BRYDEN removes, blocks or disables access in response to a notice, BRYDEN makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of confirmed copyright infringement, provide information about counter notification.
i. Counter DMCA Notifications: If BRYDEN receives a DMCA counter notification, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs BRYDEN of this action. BRYDEN sends a copy of the counter notice to the original complaining party.
ii. Repeat Infringement: BRYDEN terminates account privileges of Members that are subject to repeat notices of intellectual property infringement in appropriate circumstances and at BRYDEN ’s discretion.
G. Copyright Responsibility You agree and attest by accepting this Agreement and using our Services that you own all rights (including copyrights) for the Content you post, or if you are not the owner, that you have express authority and written permission to use the Content, and that you have all of the rights required to post the Content.
If Content that you own and have rights to has been posted to the Services without your permission and you want it removed, please contact our customer service department directly for further escalation and review.
i. If your Content infringes another person’s intellectual property, we will block it at our discretion.
05 Inappropriate, False, or Misleading Content
You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, illegal or otherwise offensive or in violation of any part of this Agreement. You also agree not to post any Content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.
06 User Contributions
The Website contains message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, upload, or transmit (hereinafter, “Post”) content or materials (collectively, “User Contributions”) on or through the Website.
Any User Contribution you Post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.
You represent and warrant that:
You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns. If you are not the owner, you agree to provide us with evidence of the permission given to you by the owner.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.
07 Membership Eligibility
Membership requires that you register on the Site (including by filling out all required personal information). You may opt out of marketing and promotional emails. You may cancel your membership at any time by cancelling online on the Site. To complete registration, you shall provide an email address and a password.
You may never use another user's BRYDEN account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
You must notify BRYDEN immediately of any breach of security or unauthorised use of your account. Although BRYDEN will not be liable for your and your Customer’s losses caused by any unauthorised use of your account, you may be liable for the losses of BRYDEN or others due to such unauthorised use.
BRYDEN may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature, or content.
BRYDEN may also impose limits on certain features and Services or restrict the User's access to parts or all of the Services without notice or liability.
You certify to BRYDEN that if you are an individual (i.e., not a corporation) and you are at least 18 years of age. You also certify that you are legally permitted to use the Service, and take full responsibility for the selection and use of the Service.
This Agreement is void where prohibited by law, and the right to access the Service is revoked in such jurisdictions.
BRYDEN may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.
BRYDEN reserves the right, at its discretion, to modify this agreement, prices and terms at any time. You shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by you following such notification constitutes your acceptance of the terms and conditions of changes as modified. If you do not agree to the modified terms, you may send BRYDEN a written notification, including via email (and your BRYDEN account will be deleted), or close your account within 30 days of notice.
10 Site Use
You cannot access or use the BRYDEN website for any illegal or unauthorised purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although BRYDEN cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.
Also, you agree that no comments or other user submissions submitted by you to the BRYDEN website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.
11 User Submissions
BRYDEN strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to BRYDEN on or by this Site shall be and remain BRYDEN property. Users assign all property rights and interests to BRYDEN allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, BRYDEN shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.
12 Online Purchases and Other Terms & Conditions
You agree that any order you place through the Website or our Application (as that term is defined in our End User License Agreement, which is incorporated herein by reference) is an offer to buy, under these Terms, all products listed in your order.
All orders are accepted by us once we have sent you an order confirmation via email or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion and these orders will be refunded.
Do note that any products in the order which we have not confirmed in a confirmation email do not form part of that contract to purchase.
In purchasing goods through this Website, you agree to comply with all applicable laws and regulations of the Republic of Singapore including all export regulations.
All prices posted on this Website are subject to change without notice. Posted prices do not include taxes or charges for shipping and handling.
We are not responsible for pricing, typographical or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
Cancellation of orders are not allowed after the order is placed.
Please choose the correct print size option under the product options in the checkout process. Your artwork will be adjusted accordingly to the selected print size option.
If there are any discrepancies with the size or scale of your artwork after the order has been confirmed, we are not able to change or refund your order after it has been made.
We provide samples for all orders. After receiving the sample, you can only change the position of the print. You won’t be able to change details such as the type of fabric, fabric colour, print colour and size or measurements of the garment.
To avoid any delays in the process, we will require a reply within 2 working days after you received your sample. We shall not be held responsible for any delivery delays due to delayed response or confirmations from you.
All orders under CYO (Customise Your Own) program are placed and received exclusively on the site. Before ordering, it’s your responsibility as the buyer to check all order details, disclaimers, manufacturing/print and other limitations and determine in full ability to receive the products. Correct delivery details like address, contact number, postal code/zip code and a working email address are required to ensure a successful delivery of the products.
All information requested during the checkout process must be completed accurately. Bryden will not be responsible for missed deliveries due to wrong address or phone number.
Should you need change delivery details or have any other special requirements, please contact us at email@example.com before the order is shipped.
13 Quality Acceptance Levels
There will be a tolerance acceptance level of +/- 3% for each measurement point for both sample and final production pieces.
The maximum tolerance error margin for an entire circumference is deemed at 3cm and any production garment falling within this tolerance margin will pass our quality control check for measurements and the Client has to accept the final production garments.
When using different stock fabrics, ordering same colours at different times or dying fabrics in small batches simultaneously, it’s expected to have some colour or tonal differences as the fabrics are dyed in different batches. As it’s not an uncommon occurrence in the dyeing process, it will not be considered a flaw or defect during sampling or QC.
14 Product Returns/Refunds
In cases where we do not accept the order, we will refund your funds to the original mode of payment or through bank transfer within 14 working days of the notice of the non-acceptance of the order.
For any discrepancies or defects in the goods delivered, any reports must be raised within 14 working days of receiving the goods. We will not accept any returns that has been worn, washed or garments that been through wear and tear.
For discrepancies or defects in the goods delivered due to our errors, Bryden will either issue a credit note or reproduce the damaged/missing pieces.
During the manufacturing process, sometimes products can be damaged and these products won’t be shipped to you. However they can be used for charity purposes and we reserve the right to donate damaged items to charity and you will irrecoverably grant any waive us of any indemnities for such products.
We ship to most places in the world. You will be required to cover delivery costs and any taxes/duties charged by your custom office. Delivery costs are additional to the product cost and may vary depending on the delivery location and production weight.
Remote charges/additional charges may be added to the order for remote or difficult to access locations that require special delivery instructions.
Delivery dates are shown on our check page and do not include tax unless otherwise stated. We reserve the right to advise you of any additional delivery charges required to ship your order.
Some products are packaged and shipped separately. We are not able to guarantee delivery dates and accept no responsibility, apart from informing you of any know delays for your order.
Delivery times shown on the site are an average estimate and some delivery may take longer or alternatively can be delivered faster. All delivery estimates are subject to change and we will do our best to contact you and inform you of any changes.
Full ownership of the products will be transferred to you when we receive full payment of all the sums owed in respect of the order, including delivery charges, taxes and other miscellaneous fees.
16 Correction of Site Errors
The information on the BRYDEN website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologise for any inconveniences.
17 Modification/Termination of Website
In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. BRYDEN shall not be liable to you or any third-party for any termination of your access.
18 Third Party Links
To improve our Site, BRYDEN may use and promote services provided by outside third parties. However, even if the third party is affiliated with BRYDEN, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.
We are not responsible or liable for any loss or damage of any sort incurred as a result of any dealings with any third party website or merchant or operator of such a third party website.
19 Disclaimer of Warranty
All content, products, and services on the site, or obtained from a website to which the site is linked (a "linked site") are provided to you "as is" without any guarantees or warranty. In connection with all content, products and services on this site, bryden makes no warranties of any kind, either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Use of the product by a user is at the user’s risk.
20 Limitation of Liability
In no event will the company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
The foregoing does not affect any liability, which cannot be excluded or limited under applicable law.
22 Governing Law and Jurisdiction
23 Waiver and Severability
24 Entire Agreement
All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: firstname.lastname@example.org.